Covid-19 Policy Update – July 16th

To Our Valued Clients,

As Ontario enters stage 3 of the reopening plan, we are able to increase our customer capacity once again. How this impacts Twin City Tile’s ability to serve you: 

  1. Our showroom has a capacity of 5
  2. We are open to walk ins however appointments will have priority
  3. Please book an appointment to ensure we can help you when you arrive
  4. If you’re coming to pick up an order and the showroom is at capacity please call 519-743-4179 so we may assist you
  5. We have limited staff in our building
  6. We continue to be open to assist via phone and e-mail
  7. We continue to be open for contactless curb-side pickup
  8. In-house measurements / quotations are resumed

We are excited to have you back in our showroom to help you with your next tile, hardwood,  vinyl, or laminate project.

To learn more about the Reopening Ontario plan please visit https://www.ontario.ca/page/reopening-ontario

Thank you for your cooperation,

Your Twin City Tile Team

Quality Flooring Since 1942

Twin City Tile is an award winning flooring contractor supplying material and installation for residential and commercial projects. Serving the Kitchener – Waterloo, Guelph, Cambridge and surrounding area for over 70 years and four generations of the Edissi family, we are proud to be part of this community. From our store in Kitchener we supply and install: ceramic, porcelain, glass mosaics, natural stone, residential and commercial carpets, solid and engineered hardwood, laminate, vinyl, resilient flooring, Adura LVT, VCT, terrazzo, linoleum, bamboo,cork and much more.


SUSTAINABILITY:

At Twin City Tile, green matters. We continuously strive to provide you with the best in sustainable products, from material, to manufacturing, to installation. Twin City Tile proudly participates in LEED projects, and we have received three awards for our contribution to sustainable buildings.

SCHLUTER SYSTEMS:

We are proud to be one of Kitchener-Waterloo’s first authorized dealers of Schluter Innovative Installation Systems for tile and stone. These award-winning systems have been praised by the Terrazzo, Tile and Marble Association of Canada (TTMAC) for the best Technical Product Application for four years in a row. Our knowledgeable team will be happy to answer any questions and make your Schluter System installation an easy process!

TIGER FOAM:

We have proudly introduced Tiger Foam Polyurethane Spray Foam Kitsto our line of distribution products. Tiger Foam Spray Foam Kits are manufactured to the highest standards for the Canadian construction market.In line with our values – this product is manufactured using the most Green Environmentally Friendly blowing agents and fire-retardant chemicals available today and contains no CFCs, VOCs, Formaldehyde or PENTA-BDEs.

To order a Tiger Foam product, call us today and we’ll be happy to assist you in choosing the right products for your project. We keep most products in stock.

Come into Twin City Tile today and find out why we are Waterloo Region’s number one flooring choice for over 70 years!

It is a rare opportunity that I am able to compliment a facility on their customer service! Such has been my very positive experience at Twin City Tile! The person whom I initially had phone contact with and further consulted and discussed my flooring needs – Danealla, went out of her way to ensure that I selected the proper product for the job. I would not hesitate to avail myself of your company’s service in the future!

Ben. A. Benninger

Ben. A. Benninger

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