Covid-19 Policy Update – July 16th

To Our Valued Clients,

As Ontario enters stage 3 of the reopening plan, we are able to increase our customer capacity once again. How this impacts Twin City Tile’s ability to serve you: 

  1. Our showroom has a capacity of 5
  2. We are open to walk ins however appointments will have priority
  3. Please book an appointment to ensure we can help you when you arrive
  4. If you’re coming to pick up an order and the showroom is at capacity please call 519-743-4179 so we may assist you
  5. We have limited staff in our building
  6. We continue to be open to assist via phone and e-mail
  7. We continue to be open for contactless curb-side pickup
  8. In-house measurements / quotations are resumed

We are excited to have you back in our showroom to help you with your next tile, hardwood,  vinyl, or laminate project.

To learn more about the Reopening Ontario plan please visit https://www.ontario.ca/page/reopening-ontario

Thank you for your cooperation,

Your Twin City Tile Team

Quality Flooring Since 1942

Twin City Tile is an award winning flooring contractor supplying material and installation for residential and commercial projects. Serving the Kitchener – Waterloo, Guelph, Cambridge and surrounding area for over 70 years and four generations of the Edissi family, we are proud to be part of this community. From our store in Kitchener we supply and install: ceramic, porcelain, glass mosaics, natural stone, residential and commercial carpets, solid and engineered hardwood, laminate, vinyl, resilient flooring, Adura LVT, VCT, terrazzo, linoleum, bamboo,cork and much more.


SUSTAINABILITY:

At Twin City Tile, green matters. We continuously strive to provide you with the best in sustainable products, from material, to manufacturing, to installation. Twin City Tile proudly participates in LEED projects, and we have received three awards for our contribution to sustainable buildings.

SCHLUTER SYSTEMS:

We are proud to be one of Kitchener-Waterloo’s first authorized dealers of Schluter Innovative Installation Systems for tile and stone. These award-winning systems have been praised by the Terrazzo, Tile and Marble Association of Canada (TTMAC) for the best Technical Product Application for four years in a row. Our knowledgeable team will be happy to answer any questions and make your Schluter System installation an easy process!

TIGER FOAM:

We have proudly introduced Tiger Foam Polyurethane Spray Foam Kitsto our line of distribution products. Tiger Foam Spray Foam Kits are manufactured to the highest standards for the Canadian construction market.In line with our values – this product is manufactured using the most Green Environmentally Friendly blowing agents and fire-retardant chemicals available today and contains no CFCs, VOCs, Formaldehyde or PENTA-BDEs.

To order a Tiger Foam product, call us today and we’ll be happy to assist you in choosing the right products for your project. We keep most products in stock.

Come into Twin City Tile today and find out why we are Waterloo Region’s number one flooring choice for over 70 years!

I had decided back in the early summer to tackle the job of tiling my kitchen backsplash for the first time on my own. When I entered your store, Lori happily greeted me and showed me tiles I liked and eventually I narrowed it down. She figured out how much I would need, the grout I would use and referred to her staff for any answers she wasn’t sure of. The staff were helpful in showing me how to use the tile cutter, how to apply the mortar, the grout and when I had several pieces of tile that needed to be cut, I brought them in and Mr. Edissi cut them so I could finish the job. I have received so many compliments on the job and feel proud that I did this myself with the help of all the staff. I don’t have any projects in the works but if I do I will certainly return to Twin City Tile. I will definitely recommend TCT to my friends and family. Lori made me feel comfortable with her positive attitude and bubbly personality and returned my calls promptly with any questions I had. All stores need employees like this to succeed. Thank you again for everything.

Sincerely, Karen Bell

Karen Bell

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